We accept a wide range of payment methods to make shopping convenient for you:

• Credit & Debit Cards: Mastercard, Visa, American Express, Discover, and Diners Club
• Digital Wallets: Apple Pay and Google Pay for fast, secure checkout
• Buy Now, Pay Later: Klarna and Shop Pay payment plans
• Gift Cards: TIKORI LONDON Gift Cards purchased through our website

All payment methods are processed securely through our encrypted checkout system. Choose the option that works best for you at checkout.

When placing your order online, you will be charge at the time of ordering. Please note your billing address must match the information linked to your payment method. If your payment was declined, please contact your bank for assistance, as you may need authorisation from your bank for your purchase.  

Yes, we offer flexible payment options to make shopping easier for you. We partner with Klarna and Shop Pay to provide instalment plans and Buy Now, Pay Later (BNPL) options.

Klarna: Split your purchase into 4 interest-free payments over 6 weeks, or choose a longer payment plan. Klarna is available at checkout and lets you pay later with flexibility.

Shop Pay: If you have a Shop Pay account, you can use their payment plans to spread the cost of your purchase over time.

These options allow you to enjoy your purchase immediately while managing your budget. Simply select your preferred payment method at checkout to get started. For more details about eligibility and terms, please check with the payment provider during checkout.

Yes! You'll automatically receive an invoice for your purchase via email.

Your invoice includes:

• Order number and date
• Itemized list of products purchased
• Quantities and prices
• Shipping address
• Payment method used (last 4 digits only)
• Total amount paid including any applicable taxes

How to access your invoice:

• Check your email for the order confirmation and invoice
• Log into your account and view your order history
• Download or print your invoice from your account

If you didn't receive your invoice:

• Check your spam or junk folder
• Log into your account to download it directly
• Contact our customer service team to request a copy

Invoices are important for your records and warranty information, so please keep them safe.

Sales tax is calculated based on your delivery address and the applicable tax rates in your location.

How sales tax is applied:

• Tax is calculated automatically at checkout based on your shipping address
• The tax amount is displayed in your order summary before you complete payment
• Tax is included in your final total

For UK customers:

• VAT (Value Added Tax) is included in all product prices displayed
• No additional tax will be charged at checkout

For international customers:

• You may be responsible for customs duties and import taxes depending on your country
• These charges are typically collected by your local customs authority, not by TIKORI LONDON
• We recommend checking with your local customs office for specific information

If you have questions about tax on your order, please contact our customer service team.

Once your order has been placed and payment has been processed, you cannot change the payment method for that specific order.

What you can do:

• If your order hasn't shipped yet, contact our customer service team immediately to discuss options
• For future orders, you can use a different payment method at checkout
• If you need to cancel and reorder, we can help facilitate that process

To prevent payment issues:

• Double-check all payment details before completing your purchase
• Ensure your billing address matches your payment method
• Review your order summary before confirming payment

If you have concerns about your payment, please reach out to our customer service team as soon as possible.

If your payment was declined, don't worry. Here are the most common reasons and how to resolve them:

Common reasons for declined payments:

• Billing address doesn't match your payment method information
• Insufficient funds in your account
• Card has expired or is not yet active
• Your bank flagged the transaction as suspicious
• Incorrect card details were entered

How to fix a declined payment:

• Verify your billing address matches exactly with your bank records
• Check that your card hasn't expired
• Ensure you have sufficient funds available
• Try a different payment method
• Contact your bank to authorize the transaction
• Clear your browser cache and try again

If you continue to experience issues, please contact our customer service team for assistance.

Payment processing is typically very fast. Here's what you can expect:

Payment authorization:

• Most payments are authorized instantly at checkout
• You'll receive an order confirmation email immediately after successful payment
• Your payment is securely processed through our trusted payment gateway

Payment settlement:

• Funds are settled within 1-2 business days
• Your bank may take an additional 1-3 business days to reflect the charge
• For international payments, processing may take slightly longer due to currency conversion

If your payment is pending:

• Check your email for any payment verification requests
• Ensure your billing address matches your payment method
• Contact your bank if the charge doesn't appear within 3-5 business days

Yes! You can securely save your payment information for faster checkout on future purchases.

How to save your payment method:

• During checkout, look for the option to "Save this payment method for future purchases"
• Check the box to securely store your card details
• Your information is encrypted and stored securely
• On your next visit, your saved payment method will appear as an option at checkout

Security and privacy:

• Your full card details are never displayed after saving
• You can remove saved payment methods from your account at any time
• Only you can use your saved payment information
• We never share your payment data with third parties

Managing your saved payments:

• Log into your account to view and manage saved payment methods
• You can delete any saved card at any time
• You can always choose to enter a different payment method at checkout

Saving your payment information makes shopping with us even more convenient!

Payment processing is typically very fast. Here's what you can expect:

Payment authorization:

• Most payments are authorized instantly at checkout
• You'll receive an order confirmation email immediately after successful payment
• Your payment is securely processed through our trusted payment gateway

Payment settlement:

• Funds are settled within 1-2 business days
• Your bank may take an additional 1-3 business days to reflect the charge
• For international payments, processing may take slightly longer due to currency conversion

If your payment is pending:

• Check your email for any payment verification requests
• Ensure your billing address matches your payment method
• Contact your bank if the charge doesn't appear within 3-5 business days

If you have concerns about your payment status, our customer service team is here to help!

Yes, we welcome customers from around the world! We accept international payments and ship to many countries globally.

International payment information:

• We accept all major international credit and debit cards (Visa, Mastercard, American Express, Discover, Diners Club)
• Digital wallets like Apple Pay and Google Pay work internationally
• Currency conversion is handled securely at checkout
• Your billing address can be from any country
• International customers can use Klarna and Shop Pay payment plans where available

Important notes for international orders:

• Shipping costs and delivery times vary by location
• You may be responsible for customs duties and import taxes
• Please ensure your billing address matches your payment method information

For specific questions about shipping to your country, please contact our customer service team.

Yes, your payment information is completely secure. We use industry-standard SSL encryption to protect all transactions on our website. Your sensitive payment data is never stored on our servers—it's processed securely through trusted payment gateways.

Security measures we use:

• 256-bit SSL encryption for all data transmission
• PCI DSS compliance to meet the highest security standards
• Secure payment processing through verified payment providers
• No storage of full credit card details on our systems

You can shop with confidence knowing your personal and financial information is protected.